Cancellation of the remainder of the 2019-2020 season
Dear Friends of Thirteen Strings,
In light of the announcements made by our governments to contain the COVID-19 pandemic, we are under the obligation to end this season.
We would like to reiterate our support for government authorities and citizens in their fight against the virus. We wholeheartedly support those who fight daily and who are affected by the crisis.
As all of us come to terms with the impact of COVID-19, we ask you to remember that those most directly affected by the cancellation of our concerts are the artists. They are at the heart of what we value and support and they face a period of financial hardship with the cancellation of concerts and uncertainty as to when life will return to normal. There is little to no public safety net to help them through the current situation.
Thirteen Strings is committed to helping our musicians deal with this unprecedented situation but we need your help. The orchestra has paid its musicians their full fee for the April 10th concert. We are now studying the various financial options to at least partially provide a payment to musicians contracted for those two other cancelled concerts. Most of you have donated the value of your tickets for the April 10 concert back to Thirteen Strings and we are tremendously grateful. If you wish to do the same for the next two concerts, you will receive a tax receipt for the value of the tickets in return. Your generosity will help to ensure the well-being of our musicians.
Alternatively, you can exchange your tickets for a future Thirteen Strings concert, valid for use in the Thirteen Strings’ 2020-21 concert season to be unveiled soon.
If you prefer to receive a refund for the full amount you paid for the ticket(s), please be patient as our administrative resources are limited.
Whichever option you choose, please know that your support of the Thirteen Strings is appreciated.
To let us know what you would prefer to do with your ticket, please contact us at email@example.com. Our phone number is (613)738-7888, although it is a voicemail only, so please leave us a message.
To brighten up your daily life with music a little, we will soon be offering you musical vignettes that will allow you to know more about the musicians of your chamber orchestra. We will also share some concerts from our archives. Stay tuned for our latest news!
The health and safety of all is our priority and we thank you for your understanding and support during these extraordinary circumstances.
Robert MacDonald, President
Guylaine Lemaire, Executive Director